Neptun:
high in
demand

In addition to our self catering apartments, there is also an APRES.SKI - CLUB, a cocktail LOUNGE, a restaurant and a SKY.SPA in our house.

Our apartments can be occupied from 16:00 on the day of arrival at the latest. But you can pick up your guest card already from 08:00 at the reception. If you arrive after 18:00, please let us know. On the day of departure we ask you to vacate the apartment by 09:00.

Kitchen: fridge, electric stove, dishwasher, microwave, pots, pans, crockery, filter coffee machine & fully automatic coffee machine, tea towels
Bathroom: Hair dryer (hairdryer), shampoo & shower gel, towels are changed twice a week
Towels, bed linen & bathrobe
Internet: Wi-Fi is available to you free of charge
Bread roll service:upon request, we are happy to deliver fresh bread rolls to your apartment door every morning
Waste disposal: waste is collected from the apartment twice a week

The underground car park is located directly in the house, but the entrance and exit from 13:30-20:00 clock is not possible. Cars must not exceed a height of 2.10 m and also require a minimum ground clearance of 10 cm. We cannot offer a parking space for cars that do not fulfil these criteria. There is one parking space for the apartments Venus and Uranus, and two parking spaces are available for the other apartments. Additional parking spaces in the centre can be rented on request for 10 €/day.

The fire & ice SKY.SPA is located on the 4th floor and is open daily from 16:00 to 21:00. The use is included in the apartment price. Facilities: steam bath, Finnish sauna, herbal sauna, sensory shower, relaxation area with mountain view, infrared chairs, salt room, outdoor hotpot, rooftop terrace.

We kindly ask for your understanding that pets are not allowed in our accommodation.

We ask for a deposit of 50% according to the reservation confirmation. Your booking is only binding for us once we have received your deposit. The outstanding balance must be paid either before your arrival by bank transfer or at the latest on the day before your departure from your vacation apartment on site in Ischgl in cash or by EC card (Maestro).
Please use the following bank details for payment:
Account 22897
Sort code 36248
IBAN AT53 3624 8000 00002 2897
SWIFT RZTIAT 22248

For cancellations, late arrival (without notification) or early departure the General Terms and Conditions for the Austrian Hotel Industry (AGBH) apply. Please note that in case of early departure, the total stay must be invoiced according to the booking confirmation. To make provisions and travel carefree, we recommend you take out the Europäische Reiseversicherung.

The city tax for Ischgl is € 4,00 per person.

The outstanding balance is to be settled either by bank transfer prior to arrival or on site in cash or by EC card (Maestro) no later than the day before departure. We accept credit cards from VISA and Mastercard.